About Dixon's

Family-owned comfort service with a practical Central Illinois point of view.

Dixon's Heating & Air Conditioning has built its name around dependable work, honest communication, Daikin dealer expertise, and the kind of service experience people want from a local team.

Family-owned since 1996 EPA & ICE certified Daikin Authorized Dealer BBB Accredited Free estimates
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Dixon's team members standing in front of a Dixon's service van.
EPA Certified Refrigerant handling and compliance.
ICE Certified HVAC install and service training.
Daikin Authorized Local Daikin dealer partner.
BBB Accredited Better Business Bureau member.
Family-Owned Since 1996 Three decades in Central Illinois.
1996 Family-owned in Central Illinois since

Since 1996

Family-owned Central Illinois comfort since 1996.

Dixon's Heating & Air Conditioning has served homes and businesses across Central Illinois since 1996. The company was built around a simple promise — show up, do the work right, and treat customers the way a neighbor would.

Today the business is owned and run by Derek and Andrea Patterson. Derek worked for the Dixons before he and Andrea bought the company in 2016, and they have kept it running the same way it was built — local, hands-on, and answerable to the people who call. Derek leads field evaluations and service decisions; Andrea manages the office and customer relationships.

The business grew through word of mouth, EPA and ICE certified training, and a reputation for finishing jobs other companies walked away from. Today the team pairs that local-first approach with Daikin dealer expertise, so residential and commercial customers get modern equipment options backed by people who still answer the phone.

“We treat your business and home like our own.”

Brand story

Dixon's exists to make comfort service feel trustworthy, clear, and close to home.

Dixon's serves Central Illinois with the kind of steady, relationship-based approach that people expect from a local company. The brand is not built around high-pressure language or corporate polish. It is built around showing up, explaining options clearly, and helping people make practical decisions for their property, including when a Daikin replacement or upgrade is part of the conversation.

That approach matters whether the call is for a home furnace problem, a commercial cooling issue, indoor air quality improvement, or a custom fabrication need tied to the property itself.

Architectural metal fabrication rounds out the specialty lineup — a craft side of the business that supports exterior details, custom gutters, chimney caps, and property projects most HVAC companies don't touch.

Dixon's team member and child beside a Daikin outdoor unit during field work.
Dixon's technician working on indoor mechanical equipment while wearing a Dixon's Heating & Air Conditioning shirt.
Finished indoor heating system and water heater installation inside a utility room.
Derek and Andrea Patterson, owners of Dixon's Heating & Air Conditioning, with their family.

What customers should expect

A straightforward experience from the first call through the work itself.

Helpful communication

Dixon's should sound clear, respectful, and easy to understand. The tone stays practical and helpful rather than overly technical or overly sales-driven.

Dependable workmanship

Comfort problems and replacement decisions need real skill, careful installation, and a team that respects the property they are working in.

Local perspective

The company serves Central Illinois communities it knows well, which helps the experience feel neighborly without losing professionalism.

Residential and commercial range

Dixon's supports homeowners, business owners, and property managers who need comfort systems, air quality work, or specialty fabrication support.

Core services

The business is built around four lanes.

Heating

Repair, replacement, maintenance, remodeling, retrofit, and new installation support for homes and commercial properties.

Air Conditioning

Residential and commercial cooling service that helps Central Illinois spaces stay prepared for demanding summer weather.

Indoor Air Quality

Filtration, purification, humidity, duct cleaning, ventilation, and assessment support for healthier indoor environments.

Architectural Metal Fabrication

Custom gutters, downspouts, scuppers, chimney caps, fascia, and decorative metalwork for properties that need durable detail work.

Local trust

Built for the communities Dixon's actually serves.

Springfield may be the anchor market, but the story reaches across Sangamon, Menard, and Mason counties — Athens, Petersburg, Williamsville, Sherman, Chatham, Rochester, and the smaller towns where word-of-mouth, responsiveness, and consistent work still matter.

Dixon's Silverado service truck parked at the Athens shop, representing the local service coverage radius.
Dixon's technician working on a ladder at a job site.

What you can expect

Four promises that shape every call.

Free estimates On replacements and new installs. Diagnostic service calls are billed separately.
Next-business-day callback Every request is returned the next business day at the latest.
Clear recommendations Honest repair-or-replace guidance — no pressure, no upsell games.
Finished right the first time Skilled installs, clean jobsites, and work you can show off.

Warranty & workmanship

Manufacturer coverage backed by local accountability.

Qualifying Daikin and partner equipment ships with manufacturer warranties. Dixon's backs that paper with professional install practices and a team you can still reach by phone.

  • Limited Unit Warranty Manufacturer coverage on qualifying Daikin and partner equipment.
  • Heat Exchanger Warranty Extended replacement coverage on qualifying furnace heat exchangers.
  • Workmanship Standard Professional install practices from a licensed local team.